Expert Cleaning Services in Auckland | Carpet Cleaning

How often should I have my carpets professionally cleaned?

Carpets should be professionally cleaned every 6 to 12 months for most residential settings. High-traffic areas may require more frequent cleaning. Commercial spaces may need cleaning more often, depending on usage.

What cleaning methods do you use?

We employ hot water extraction (steam cleaning) and dry cleaning methods, tailored to the specific needs of your carpets.

Are your cleaning products safe for children and pets?

Yes, our cleaning products are safe and non-toxic for both children and pets. We use eco-friendly solutions.

How long does it take for carpets to dry after cleaning?

Drying times vary, but typically, carpets are dry within 6-12 hours. Factors like humidity and carpet thickness can affect drying times.

Can you remove tough stains and odors?

Yes, we specialize in stain and odor removal, including pet stains and unpleasant odors. Our technicians use advanced techniques and solutions.

Do you move furniture during the cleaning process?

We can move lightweight furniture, but we appreciate it if you can remove smaller items and breakables from the area beforehand. We do not move heavy or valuable items.

Do you offer emergency or same-day cleaning services?

Yes, we offer emergency services for unexpected spills and accidents. Contact us, and we'll do our best to accommodate your needs.

How do you price your services?

Our pricing is based on the size of the area to be cleaned, the cleaning method required, and any additional services requested. We provide transparent, upfront quotes.

Are your technicians certified and insured?

Yes, our technicians are certified and fully insured, ensuring professionalism and quality service.

What steps can I take to maintain my carpets between professional cleanings?

Regular vacuuming and prompt cleaning of spills can help maintain your carpets. We can provide you with specific care tips based on your carpet type.

What's your satisfaction guarantee policy?

We aim for 100% customer satisfaction. If you're not happy with our service, please let us know, and we'll work to resolve any issues promptly.

How can I schedule an appointment?

You can schedule an appointment by calling our office or using our online booking system on our website.

Do you clean upholstery and rugs as well?

Yes, in addition to carpets, we offer upholstery and rug cleaning services to keep your entire space looking fresh and clean.

Frequently Asked Question from Our Clients